Customer Reviews
We are a two-store shop in central Massachusetts, and most of what people say about us gets said in person at the counter. Some of it gets written down. This is what customers have put on record about both stores — picked from all 335 Google reviews — with links so you can read every word for yourself.
Those who grow and those who know go to Matt’s Hydroponics because they have the products and the knowledge to make things green!
When something goes wrong
Brought back a lamp that stopped working after a month of use. Matt took care of me with no issues. Quick and easy replacement.
Buddy’s dad lost his plants in the storm and they got him right. Good people here.
Had bugs, thankfully Matt’s diagnosed them and set me up with a cure.
Had a great conversation with Mike today who helped me diagnose some issues with my plants. He was extremely patient as figured out what the different ppm scales meant.
Dana is the best here, she is very knowledgeable and is always willing to help! Even if they don’t have it she will make sure she gets it in and you get called!
Not only do they always have what I am looking for, but they are quick to assist me with finding it, checking out, and even carrying heavy items to my vehicle.
Knowledge, not a sales pitch
I now shop here exclusively and haven’t stumped them yet. They’ve helped me purchase what I need and have never attempted to upsell.
Everyone working here has a wealth of knowledge and IF they don’t know, they’ll look up the question and help you with the answer right away.
Alex helped me both times with my gardening questions and knew exactly what he was talking about. He helped amend my soil and find the right fertilizers to use.
At Matt’s they not only have everything you’ll need to grow indoors or out, but the expertise to guide you through any potential problems and insure success.
Friendly and knowledgeable. They speak in a way that is easy to understand. They truly do care.
Brand new to growing, and they were so patient and knowledgeable with all my questions.
The staff there are patient and willing to teach you if you need some extra info. Before buying anything online I would suggest that you go here and buy because it is better quality and better pricing.
I have never had so much help and clarification buying soil before. I was given so much extra information to make my grow so much better!
Josh was super helpful and very knowledgeable in helping us create our own living soil mixture!
I do regular organic gardening as well as gardening in pots, they helped me pick out correct potting soils and nutrients.
This is THE place to stop into if you like growing. Never been to a business that’s more helpful.
Prices and selection
The selection is awesome and the prices are very comparable to online.
They have a lot to choose from with competitive prices. Great selection of grow lights and soil.
They’ve had everything in stock that I’ve needed so far. Prices are reasonable and not a rip off.
Got all my AC Infinity gear here and now every single tent is 100% dialed in: That’s my Heat, Humidity, and (most important) VARIABLE Exhaust Fans all running perfect VPD.
Here you’ll always find what you’re looking for… and believe me, you’ll leave with more than you planned to buy. Plus, the prices are fantastic.
Super diverse selection of products/brands at amazing prices!!
This place is awesome, it’s a one stop shop for all your growing needs and beginner friendly.
Being the first time in the store I was in a growers paradise. Anything You would ever need could be found here.
I am an indoor hydroponic vegetable grower and Matts’ has great selection of products and the staff is super nice and helpful!
Matt’s Hydroponics in Webster has a great selection. I’ve picked up multiple cuts from him and will continue to.
Worth the drive
Super dope store. I’m 2 hrs away and still take the trip.
I didn’t know this place was only about 10 minutes away from Worcester! Nice easy cruise down 395. Just found my new favorite store!
I refuse to go anywhere else even if it means I have to drive a few towns away.
Felt great to be treated like family, my husband and I will be loyal customers!
Matt and his crew are top notch. Been buying premium amendments, lights, and soil from them for years and years to come.
I’m always meeting local farmers and growers at Matt’s and the staff are as excited as we are about what we’re growing. It feels like a social club.
I have had nothing but positive experiences shopping at both Matt’s Hydroponics locations.
Coolest owner. Great advice. Great products. … Never steered me wrong! Wish all stores were like this.
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Review the Webster store Review the Milford store Something went wrong? Tell us firstEvery quote on this page is a real review written by a real customer on Google, Yelp or Reddit, shown with the listing it was posted on and the reviewer’s first name and last initial. We do not edit them beyond trimming for length, and we do not pay for them. Scores are as of September 2026 and link straight to the source so you can check. The Webster store also has a Facebook page.